Last updated: May 01, 2026

At Perry Law nyc, your satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to assist you with a straightforward return and refund process.

1. Return Eligibility

We accept returns under the following conditions to ensure a fair process for all customers:

  • Items must be returned within 30 days of the delivery date.
  • Items must be unused, unworn, and in the same condition that you received them.
  • Items must be in their original packaging with all tags attached.
  • A receipt or proof of purchase (order number) is required.

2. How to Initiate a Return

To start a return, please follow these steps:

  1. Contact Us: Email our support team at support@perrylawnyc.com with your order number and the reason for the return.
  2. Approval: We will review your request and respond within 2 business days with detailed return instructions and the return shipping address.
  3. Shipment: Pack the item securely and ship it back to us using a trackable shipping service. We recommend keeping the tracking receipt for your records.

3. Refunds

Once we receive and inspect your returned item, we will send you an email notification.

  • If approved, your refund will be processed automatically to your original payment method.
  • Please allow 5–10 business days for the refund to appear in your account, depending on your bank or card issuer’s processing times.

4. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at support@perrylawnyc.com so we can arrange the replacement for you.

5. Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned:

  • Items marked as Final Sale.
  • Personalized or custom-made products.
  • Items returned after the 30-day window.

6. Damaged or Incorrect Items

Please inspect your order upon arrival. If the item is defective, damaged, or if you receive the wrong item, contact us within 48 hours of delivery. We will evaluate the issue and make it right by sending a replacement or issuing a full refund at no extra cost to you.

7. Return Shipping Costs

  • Defective/Incorrect Items: If the return is due to our error (damaged or wrong item), Perry Law nyc will cover all return shipping costs.
  • Customer Preference: For other returns (e.g., changed your mind), the customer will be responsible for paying the return shipping costs. Shipping costs are non-refundable.

8. Contact Us

For any questions regarding returns or refunds, please reach out to our dedicated support team:

  • Store Name: Perry Law nyc
  • Address: 2525 S Workman Mill Rd, City Of Industry, CA 90601, United States
  • Phone: +1 (765) 384-2948
  • Email: support@perrylawnyc.com
  • Response Time: Within 24–48 hours