SHIPPING POLICY

Last Updated: June 23, 2026

At PerryLawNYC, we specialize in premium, high-end executive decor and desktop essentials, including handcrafted marble bookends, luxury pen sets, precision desk clocks, and professional frames. We understand the importance of timely and secure delivery for these premium items. This Shipping Policy outlines our shipping procedures, timeframes, costs, and terms to ensure complete transparency for our customers.

This policy applies exclusively to domestic orders placed within the United States.

1. Order Cut-Off, Processing, and Transit Times

To maintain total clarity and meet Google Merchant Center compliance standards, our delivery timelines are broken down into handling (processing) time and transit (shipping) time as follows:

  • Order Cut-Off Time: 5:00 PM (EST — Eastern Standard Time), Monday through Friday. Orders placed after 5:00 PM EST on Friday or during the weekend will be processed starting on the next business day (Monday).

  • Order Handling & Processing Time: 1 to 2 Business Days (Monday to Friday). During this period, your order undergoes quality control inspection, secure protective packaging appropriate for heavy/fragile luxury items, and courier dispatch.

  • Transit & Shipping Time: 3 to 5 Business Days (Monday to Friday). This is the time it takes for the shipping carrier to deliver the package from our dispatch facility to your specified delivery address.

  • Total Estimated Delivery Time: 4 to 7 Business Days from the date of purchase (Handling Time + Transit Time).

Please note: Delivery windows are estimates and may occasionally experience slight delays due to carrier transit volumes, extreme weather conditions, or federal holidays. We do not operate or ship orders on weekends or public holidays.

2. Shipping Methods and Costs

To eliminate any hidden fees or unexpected charges at checkout, we offer a straightforward, flat shipping structure across our entire catalog:

Shipping Destination Shipping Method Transit Time Shipping Cost
United States (Domestic) Standard Secure Ground 3 – 5 Business Days FREE (All Orders)

We utilize trusted national carriers including UPS, FedEx, DHL, and USPS to ensure that your luxury executive goods are handled with the utmost care and delivered safely to your doorstep. The choice of carrier depends on the package dimensions, weight (especially for solid marble items), and the destination zip code.

3. Order Tracking and Delivery Confirmation

Once your order has been packed and handed over to the shipping carrier, an automated shipping confirmation email will be sent to your registered email address (support@perrylawnyc.com or the email provided at checkout).

This email will contain a unique tracking number and a direct link to the carrier’s tracking portal. Please allow 24 to 48 hours for the carrier to scan the package and update the initial tracking status on their website. You can monitor your package's journey in real time until it reaches your address.

4. Shipping Restrictions and Exclusions

  • P.O. Boxes and APO/FPO Addresses: Due to the weight, value, and size of our executive desk products (particularly solid marble bookends and framed assets), we cannot ship to P.O. Boxes or APO/FPO military addresses. A valid physical residential or commercial street address must be provided at the time of checkout.

  • International Shipping: Currently, PerryLawNYC only operates and ships within the United States. We do not offer international shipping options at this time.

5. Delivery Address Modifications and Cancellations

We move quickly to process and dispatch your orders within our 1-2 business day window. If you realize that you have entered an incorrect shipping address or need to modify your order, you must contact our customer service team immediately at support@perrylawnyc.com within 2 hours of placing your order.

  • If the order has already been processed or handed over to the carrier, we cannot modify the shipping address or cancel the order.

  • It is the customer's responsibility to provide accurate and complete shipping information. PerryLawNYC is not liable for packages delivered to an incorrectly entered address provided by the customer.

6. Damaged, Defective, or Missing Items

We package our premium luxury goods using dense, customized shock-absorbent materials to prevent damage during transit. However, if your order arrives damaged, defective, or if an item is missing, please follow these steps:

  1. Inspect Upon Arrival: Check your package immediately upon delivery.

  2. Report Within 48 Hours: Contact us at support@perrylawnyc.com within 48 hours of delivery.

  3. Provide Documentation: Include your order number, a brief description of the issue, and high-resolution photographs showing the damaged product and the external shipping box.

  4. Resolution: Once verified, we will open an investigation with the carrier and arrange for a priority replacement or a full refund at no additional cost to you.

If a package is marked as "Delivered" by the carrier but you have not received it, please check with neighbors, building management, or your local courier office before contacting us. Missing package claims must be filed within 7 days of the carrier's reported delivery date.

7. Undeliverable Packages and Refused Shipments

If a shipment is returned to our facility by the carrier because it was undeliverable (due to an incorrect address, failure to collect, or refusal to accept the package), our team will contact you to verify the details.

Please note that original shipping integrity must be maintained. If you request a reshipment, you may be responsible for the actual reshipping fees incurred. If you choose to cancel the order after it has been returned to us as undeliverable, the return will be handled in accordance with our 15-day Returns & Refunds Policy.

8. Customer Support and Transparency Information

In strict compliance with Google Merchant Center guidelines for merchant identity transparency, our full business contact details are listed below and are accessible on our dedicated Contact Us page and website footer:

  • Store Name: PerryLawNYC

  • Website Domain: perrylawnyc.com

  • Customer Support Email: support@perrylawnyc.com

  • Customer Support Phone Number: +1 (205) 925-4640

  • Physical Business Address: 350 Gills DrOrlando, FL 32824, USA

  • Business Contact Hours: Monday through Friday, 9:00 AM – 5:00 PM (EST)

  • Estimated Email Response Time: Within 24 business hours